19 MAY 2023

HYBRID CONF

8:45 - 8:55 CET

Vasil Petrov, Aneliya Mancheva, Nikoleta Kovacheva

Managing Director, Lean Institute Bulgaria; Service Excellence Lead, Sutherland; Operational Supplier Manager, Lufthansa Technik

+ more info

Conference Introduction - Day 1

9:00 - 9:45 CET

Alex Hamilton, Norman Full

Founder and Chief Executive Officer of Radiant Law, a UK-based award-winning firm and Chairman, Lean Institute Africa

+ more info

Fixing the Contracting Problem – Lean in Law

Radiant Law is at the forefront of accelerating commercial contracting, upending the standard practice of law firms, which bill by the hour. In contrast, Radiant Law’s billing is per matter drafted. This demands a dramatic change to the business model, putting the elimination of waste firmly with Radiant. Founded eleven years’ ago by Alex, continuous improvement carries equal weight with quality. Clients operate globally with exacting speed-of-response requirements – a challenge fueling Radiant’s lean journey.

9:00 - 9:45 CET

Peter Popov

Founder and Enterprise Agile Coach at AgilistIQ

+ more info

Why Large Agile Projects Fail: Scaling Practices over Lean Principles

The Agile Manifesto was signed in 2001, Lean Software Development was introduced just two years later, numerous scaling frameworks have been developed in the two decades since, and the DevOps movement has been revolutionizing the way we think about building software. Yet for all the theory, practices, frameworks, and no shortage of expert advice, over 80% of large-scale agile projects fail. This talk will look at some large-scale agile projects that have faced significant challenges despite their best practices, and the key Lean principles that were overlooked in each case. We will explore how following them could have saved those projects - or in some of them, still can - and help you identify what your own struggling project could still be missing to succeed.

10:00 - 10:45 CET

Dave Brunt

Chief Executive of the Lean Enterprise Academy

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Applying Lean Thinking to Mobility

Toyota is shifting toward a "mobility company" in what they call a "once-in-a-century period of profound transformation.” In his talk, Dave Brunt discusses how Toyota dealers can use Lean Thinking and the Toyota Way to enact this Toyota’s strategy. Drawing upon The Lean Enterprise Academy’s research with a number of Toyota dealers the discussion highlights the use of lean thinking in sales and service, how the best dealers are using The Lean Transformation framework to expose and close their gaps and the challenges dealers face in the transition.

10:00 - 10:45 CET

Edmond Nguyen

Partner at Operae, Leader of the Lean Digital Academy for European Executives

+ more info

Lean IT Product Development: Learning Fast to Design the Right Digital Product

As everyone will have seen, the probability of failure of an IT project is directly correlated with its size. Many river projects have ended up being abandoned after two, four or seven years of hard work, shortened nights and tens of burnouts, even hundreds of millions of euros. "Too big to succeed".

These painful failures are always the consequence of a flawed preparation during the upstream study phase of product. Creating the wrong product is after all the worst possible form of waste.

What key problem does the product intend to solve?

What is the real current context in which the product operates within? What features are most critical?

Lean Digital engineering provides a key supportive tool applied to IT Product before rushing to foggy future.

11:00 - 11:45 CET

Peter Willats

Pioneer in Lean Management and Operations Strategy Advisor

+ more info

Using a Lean Approach to Manage Patient Flow in a Hospital

Hospitals serve an important need and use scarce and valuable resources. Yet many hospitals perform poorly, under-utilizing key facilities such as operating rooms, offering poor access to patients with urgent needs and keeping patients in hospital longer than required or discharging them before they are fit. A vital element of managing a hospital is patient flow: who is admitted, how interventions are scheduled, how the patient progresses form one stage of treatment to the next and how discharge is managed. In summary, how resource and loading are balanced across the system. Yet in many hospitals this process is not managed actively as the staff lack the both the awareness and necessary skills. Lean thinking can help but simple solutions do not work in complex environments. Peter Willats will talk about his experience of redesigning patient flow in a leading London hospital using a combination of advanced lean techniques and data analytics.

11:00 - 11:45 CET

Fabrice Bernhard

Co-Founder & Group CTO at Theodo

+ more info

Why Lean Is the Right Way to Scale Agile

When the agile manifesto was published in 2001, a wave of enthusiasm took over the developer community. Finally a decent, human-centered approach to development, full of common sense to replace the construction-inspired bureaucratic processes that were the state of the art at the time. But as the development community became more professional and the size of digital projects grew, bureaucracy came back. And this time with agile in its name.

How can we fight back against bureaucracy and bring back the enthusiasm of the early days, even at scale? Using our 12 years of experience pioneering agile, DevOps and lean on hundreds of successful software products, I will bring you back to the core DNA of the agile manifesto. And look at what research tells us on how we can scale it.

There is no silver bullet against bureaucracy... but lean combines 70 years worth of research on the topic of scaling while keeping the Big Company Disease away. This is the story of how we experimented with lean in software development to successfully scale the agile manifesto over the last ten years.

12:15 - 12:45 CET

Peter Willats, Alex Hamilton, Dave Brunt;
Nikola Dimitrov - Moderator

+ more info

PANEL DISCUSSION
Application of Lean in Different Service Areas. Limitations and Ways to Adapt

After some good examples of lean application in Legal, Healthcare and Sales we will explore the possibilities to introduce those practices also to other services - which ones are more challenging, which ones are evolving and which ones are well established.

12:15 - 12:45 CET

Fabrice Bernhard, Peter Popov, Ed Nguyen;
Vasil Petrov - Moderator

+ more info

PANEL DISCUSSION
The Maturity of IT with Lean Thinking and Practices

It has been now over 20 years since application of lean principles and thinking went beyond the manufacturing industry. Multiple books influenced the IT industry to start utilizing some of the lean best practices. Still, does the IT industry understand and apply lean in the right way and to the right extend?

13:00 - 13:45 CET

Hristina Stoyanova

Operations Manager at HP and University Lecturer

+ more info

How Does Lean Six-Sigma Prepare You for the Future of Work

LSS helps us develop crucial skills and mindset for the Future of Work. This presentation will share how the LSS methodology may help us better meet the requirements of the new business environment, improve our wellbeing, and achieve higher personal satisfaction. The approach has been tested in global business services organizations and the best practices come from LSS Belts from around the world.

13:00 - 13:45 CET

Partha Mukhopadhyay

CEO and Co-Founder of Senzcraft

+ more info

Lean for Robot-Run Business Processes

We look at how business processes would be 5 or 10 years from now. Will robots (Digital workers) be running lot of business processes? How will Robots and Humans collaborate? How would Lean contribute? How do you prepare for robotization of a process? Do you standardize first or automate first? How do you measure, analyze and continuously improve robot run processes? Can robots become self-improving?

14:00 - 14:45 CET

Carlos Frederico Pinto

CEO at IOV Hospital, Sao Paulo and Expert in Lean Healthcare

+ more info

Extended Value Stream in Healthcare

The Instituto de Oncologia do Vale (IOV) have been practicing lean since 2008 enhancing its own value stream, in hospitals that we are involved with and few other partner organizations. Since 2018 we are co-leading an initiative from the Healthcare Authority of Sao Jose dos Campos – a 720 thousand inhabitants’ town in Brazil –to design and support a lean program to the healthcare system. From the Hoshin Kanri to the cancer, hypertension and diabetes value stream; we are involved in several of these initiatives that are improving the quality of life and care, and saving millions in resources to our population, fully reinvested in healthcare. We will present some of these initiatives, major results, and the strategy adopted to spread and develop leaders throughout the system.

14:00 - 14:45 CET

Chris Thompson

Director of Lean Institute Brazil and Lean Digital Expert

+ more info

Digital Revolution: The Right Answer to the Wrong Problem

Much is said about the application of agility in the digital transformations of companies, they all want to be connected in the most modern way, deploying Chatbots filled with artificial intelligence, Robotization for greater productivity and a lot of Big Data for strategic decision making. Vanity metrics make up the recognition of success, often masking the real situation experienced by customers. The main element of any successful lean journey is the alignment of purpose with deliveries of the value connected to the needs of your client. The customer experience is something individual and their journey as a protagonist in the value stream, designed by the company, should be with minimal waste from their own perspective. When we are thinking lean, being agile and using technology as a means, a true digital transformation takes place.

15:00 - 15:45 CET

Cevdet Ozdogan

Vice President of Lean Institute Turkey and Expert in Lean Manufacturing

+ more info

How to Develop Strong Leaders by Applying Lean Principles

Leadership is and has always been one of the key success factors of every lean initiative. After many years of lean transformation activities, it became evident that sustainability of lean improvements cannot be achieved without efficient management system and right leader behaviors. Basically, selecting and developing the right leaders becomes more critical than ever. And even though many techniques are being introduced as core of lean, lean is above all a human development system.
In this presentation you will learn some hints on how to select and develop leaders as a part of a lean management system. Knowing is not sufficient to get the desired outputs unless you apply the knowledge daily. And daily application of lean, means that it should be part of your behavior. And how can we change the behaviors?

15:00 - 15:45 CET

Cesar Gon

Founder and CEO of CI&T and Author of Faster Faster

+ more info

The Great Enemy of Innovation

In the corporate world the big question is: how should companies react to this digital storm that is just beginning? Right now, to react is to transform. And it's about technology but it's also about radical changes in two interlinked matters: strategy and leadership model. In an unstable and fearful business universe, courageous leaders bet on innovation and do not follow the primer that success comes out of nowhere, without crises, learnings and adaptations.

16:00 - 16:30 CET

Cevdet Ozdogan, Hristina Stoyanova, Carlos Frederico Pinto;
Nikola Dimitrov - Moderator

+ more info

PANEL DISCUSSION
How to Develop True Leaders No Matter the Industry

In this panel we will discuss examples of organizations where the leadership fully supported for quick transformation and what happens when the transformation is left only to the employees. We will talk about the role of leaders in services vs manufacturing or IT industries. Same expectations or different approach is required?

16:00 - 16:30 CET

Cesar Gon, Partha Mukhopadhyay, Chris Thompson;
Vasil Petrov - Moderator

+ more info

PANEL DISCUSSION
Lean and Automation - Competing for Improvement or Supporting Each Other?

We will dive into the positive and negative sides of automation before applying lean process improvement practices. We will also highlight where lean fully supports automation and actually enables the value flow.

8:45-8:55 CET

Aneliya Mancheva

Service Excellence Lead, Sutherland

+ more info

Conference Introduction - Day 2

8:45-8:55 CET

Nikoleta Kovacheva

Operational Supplier Manager, Lufthansa Technik

+ more info

Conference Introduction - Day 2

9:00 - 9:45 CET

Sharon Visser

Experienced Executive, Lean Coach and Author of Lean Houses for Dragons

+ more info

Every Organization Has a Dragon, Every Organization Can Use Lean Thinking to Harness It

Every continent of the world has stories of dragons, wherever these mythical beasts lived, these ancient legends endowed dragons with great power- life changing power.

In some cultures they are creative and protective and in others all consuming and destructive. They reflected the fears and aspirations of the storytellers and the times they lived in.

The dragon I speak about is a metaphor that represents the joint response of the people doing the work, to the leadership’s influence on their behavior. Every organization has a dragon, every organization can use lean thinking to harness it.

Like dragons, the people doing the work have the power to create or destroy. They too reflect the fears and aspirations of their storytellers. The storytellers are you the leadership. You guide the power of the dragon and what it can accomplish.

9:00 - 9:45 CET

Sharon Visser

Experienced Executive, Lean Coach and Author of Lean Houses for Dragons

+ more info

Every Organization Has a Dragon, Every Organization Can Use Lean Thinking to Harness It

Every continent of the world has stories of dragons, wherever these mythical beasts lived, these ancient legends endowed dragons with great power- life changing power.

In some cultures they are creative and protective and in others all consuming and destructive. They reflected the fears and aspirations of the storytellers and the times they lived in.

The dragon I speak about is a metaphor that represents the joint response of the people doing the work, to the leadership’s influence on their behavior. Every organization has a dragon, every organization can use lean thinking to harness it.

Like dragons, the people doing the work have the power to create or destroy. They too reflect the fears and aspirations of their storytellers. The storytellers are you the leadership. You guide the power of the dragon and what it can accomplish.

10:00 - 10:45 CET

Radoslav Radev

Managing Director of Reichle & De-Massari

+ more info

Using Hoshin Kanri to Align the Company’s Strategic Direction and Improve the Tactical Planning to Achieve Sustainable Success

There are various ways for setting company goals for the year. Managers sit together for many hours discussing where to focus. However, this process is often fragmented, unstructured, leads to silo approach, and above all - never reaches the lower layers in the company.

In this keynote you will learn the step-by-step approach that leads to clear short- and long-term goals, the related targets and the execution plan on tactical level which involves all company employees. Broadly used to visualize the outcomes is the so called X-matrix and you will be able to see all benefits of this simple, yet powerful tool.

10:00 - 10:45 CET

Nigel Dalton

Director of the Lean Enterprise Institute and Chair of Lean Enterprise Australia

+ more info

Lean Startup Now, Lean Scaleup Next

It has been a decade since US web evangelist and venture capitalist Marc Andreeson quipped that "software was eating the world", and in the same year (2011) Eric Ries published The Lean Startup. Now every business is 'digital' and depends on software engineers - whether they make software for profit, or rely on software for their daily operations. Testing and learning, creating minimal viable products to ensure product-market fit - these are all mature ideas. In 2022 the biggest challenges facing digital businesses relate to resilience and growth in an increasingly volatile, uncertain, complex and ambiguous world. Luckily the lean movement developed ways of managing in VUCA times in post-war Japan that can be applied directly to modern digital business - strategy with Hoshin Kanri, problem-solving with A3, waste reduction, and removal of friction in delivery streams. It is time to unlock these old ideas for the new digital world.

11:00 - 11:45 CET

Vesselin Davidkov

COO at Realmet MCC

+ more info

How to Start with Lean from Scratch to Build the Dream Organization

Many companies are in position of rapid growth, high cost or quality challenges. The need for change in the mindset and the processes is knocking on the door, but the fear to leave the comfort zone is constantly pulling in the other direction. No matter if you are a service or manufacturing company, join this keynote to learn how the Bulgarian manufacturer Realmet did their baby steps with lean thinking and practices to reach the new desired future state of their organization. The talk will be about the tools and the behaviors which are required for such transformation.

11:00 - 11:45 CET

Suzanne Morrison

Agile Coach at M&G

+ more info

Improving Flow and Value Delivery with the 8 Wastes of Lean and Agile Retrospectives

Learn how you can take inspiration from the 8 wastes of lean to help your IT teams to reduce waste, improve flow and increase delivery of value. This session will explore each type of waste and look at how it can be applied to software teams, using some real life examples of waste and improvements from different types of teams and organisations. We’ll look at the “8 Wastes of Lean Retrospective” and how this can help your teams to identify and reduce waste.

12:15 - 12:45 CET

Sharon Visser, Radoslav Radev, Vesselin Davidkov;
Nikola Dimitrov - Moderator

+ more info

PANEL DISCUSSION
Traditional vs. Lean Leader in a Manufacturing Organization

The topic of leadership has become critical part of many manufacturing organizations development and often turns into a showstopper for those who fail to recognize its importance. In the panel we will go through the different layers of leaders, the problems that they have to solve, the tools to use and the behavior that they need to adopt to continuously drive their companies forward.

12:15 - 12:45 CET

Nigel Dalton;
Vasil Petrov - Moderator

+ more info

PANEL DISCUSSION
The Leaders in IT - Flat vs. Multilayer Structures through Lean Glasses

The experts will talk about the pros and cons of the flat structures in many software development organizations. Quick decision making process verses blurred lines of responsibility?

13:00 - 13:45 CET

Christoph Roser

Lean Manufacturing Expert and Blogger, Author of Faster, Better, Cheaper

+ more info

On The Different Ways to Do Pull

Kanban is the best known approach to pull production. However, there are many other ways to do pull. This presentation will give you an overview of the different ways to pull from the different types of Kanban to CONWIP to POLCA to Reorder Point and more. It will guide you on when to use which approach. One key difference is make-to-stock vs. make-to order, which also heavily influences how to calculate the pull inventory limit. The presentation is a short tour through the extensive book “All About Pull Production”.

13:00 - 13:45 CET

Dimitar Karaivanov

Chief Engineer & CEO of Kanbanize

+ more info

Lean Makes a Difference in Your Agile Implementation

The Agile ways of developing software have become mainstream with Scrum being used in more than 90% of the teams worldwide. However, the challenges don't seem to disappear. Working with hundreds of clients each year, we see that there is more that teams and companies can do, in order to improve the delivery of value to their customers. With this presentation, we will be discussing what you can take from the world of Lean, so that you take your organization to the next level.

14:00 - 14:45 CET

Laura Mottola

CEO at Flow Partners and Expert in Lean Mining

+ more info

How to Apply the Lean Transformational Framework in the Mining Industry

Lean Thinking and practice has been applied in the natural resource sector all over the world, in different operating environments and business contexts. This presentation will describe the Lean Mining® methodology and its application within LEI’s Lean Transformation Framework. In particular, we will be showing a couple of prominent examples related to the mining and metals sector, from Strategy Deployment (Hoshin Kanri) to establishment of a model line in mining and plant operations.

14:00 - 14:45 CET

Nigel Thurlow

Former Chief of Agile at Toyota Connected and Co-Creator of The Flow System™

+ more info

Lean Has No Tools, Only Behaviors

Why do so many Lean Transformations fail? Is transformation the right word? Where does agility fit and what about new concepts like flow. In this Keynote (plenary) talk by former Toyota Chief of Agile Nigel Thurlow will discuss how human behaviors and team science are the key to successful change initiatives, be they Lean, Agile, Scrum or the flow of value.

15:00 - 15:45 CET

John Shook

Lean Author and Chairman at Lean Global Network

+ more info

Redefining Tomorrow with Lean Thinking

Lean thinking is informed by underlying values and assumptions. Key among those are the principles of Continuous Improvement and Respect for Humanity. To apply those, we begin by identifying problems or dreams and countermeasures or target conditions. How can CI and Respect embodied in lean problem solving be applied to the great problems of the world of today and tomorrow? How can we define our futures? What can we do practically to begin PDCA-ing our way toward better futures? This session will explore those questions.

15:00 - 15:45 CET

John Shook

Lean Author and Chairman at Lean Global Network

+ more info

Redefining Tomorrow with Lean Thinking

Lean thinking is informed by underlying values and assumptions. Key among those are the principles of Continuous Improvement and Respect for Humanity. To apply those, we begin by identifying problems or dreams and countermeasures or target conditions. How can CI and Respect embodied in lean problem solving be applied to the great problems of the world of today and tomorrow? How can we define our futures? What can we do practically to begin PDCA-ing our way toward better futures? This session will explore those questions.

16:00 - 16:30 CET

Laura Mottola, Christoph Roser;
Nikola Dimitrov - Moderator

+ more info

PANEL DISCUSSION
Shifting from Routine to Continuous Improvement Mindset

The biggest challenge for most organization is not the process change, it is the mindset - how to switch the basic thinking and move to goal oriented and high performing teams. The experts will share best practices for dealing with resistance and motiving the people to experiment and gain confidence in the new way of work.

16:00 - 16:30 CET

Dimitar Karaivanov, Cesar Gon, John Shook;
Vasil Petrov - Moderator

+ more info

PANEL DISCUSSION
Gaining the Competitive Edge by Applying Lean Thinking and Practices

Lean has been widely understood as process improvement framework which will help us achieve more with less. As much as this definition does describe partially the need for lean, it is also very limited. In this panel we highlight the ways to excel in mindset, process and operational infrastructure by embracing technology and lean thinking together.

AGENDA

Learn how to scale agility, reduce rework and create extraordinary customer experience.

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Tomorrow Redefined Conference is brought to you by Lean Institute Bulgaria and organized by 356labs | Lean Institute Bulgaria Copyright 2022 | Terms and Conditions | Privacy Statement | Contact us at: info@tomorrowredefined.com

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